| CEO talks about tickets 11:30 - Aug 14 with 6447 views | KeithHaynes |
And responsibility with thousands left on sale and no access to buy them.
Gorringe last night.
1) Gorringe wants everyone at the club accountable particularly with tickets. Stated that nobody took responsibility of it regardless of opposition.
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| CEO talks about tickets on 10:41 - Aug 15 with 1958 views | paulmatthews |
| CEO talks about tickets on 10:38 - Aug 15 by KeithHaynes |
Not saying you are mate, but this morning thousands of tickets remain unsold. The functionality of the main systems to buy tickets and earn credibility and bring the fans in is broken. Emails bouncing back, unanswered phone calls and a lack of club management to make this happen in 2025 is appalling.
That’s my point 😉 |
Just went online to my account via my iPhone and managed to put a ticket into my basket just to see if it works and seems to be ok,hopefully it has been sorted |  | | |
| CEO talks about tickets on 10:48 - Aug 15 with 1919 views | swan65split |
| CEO talks about tickets on 10:38 - Aug 15 by KeithHaynes |
Not saying you are mate, but this morning thousands of tickets remain unsold. The functionality of the main systems to buy tickets and earn credibility and bring the fans in is broken. Emails bouncing back, unanswered phone calls and a lack of club management to make this happen in 2025 is appalling.
That’s my point 😉 |
Having had some experience with a ticketing supply, a glitch can cause all sorts of mayhem, even worse for an football club with an event possibly every 10-14 days, the system must be top notch and well run for all concerned. |  | | |
| CEO talks about tickets on 10:49 - Aug 15 with 1917 views | TenbySwan |
It hasn't been sorted.
Tried on android tablet and i pad (no vpn) and it's not working, put tickets in basket eventually, but then had message not authorised to buy.
Been on the phone for 40m so far gone from12 to 6,(very slowly)
Edit. 50m now and still at 5 in the Q, i phoned at 10.05 ,5 m after phone line opened and gone from 12 to 5, (and now have given up), that means they have answrred 7 calls in 50m.
How many have they got answering the phone? One ???
PS i have to speak to the ticket office to book a blue badge parking space.that cannot be done online [Post edited 15 Aug 11:05]
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| CEO talks about tickets on 10:53 - Aug 15 with 1900 views | Fireboy2 |
| CEO talks about tickets on 10:49 - Aug 15 by TenbySwan |
It hasn't been sorted.
Tried on android tablet and i pad (no vpn) and it's not working, put tickets in basket eventually, but then had message not authorised to buy.
Been on the phone for 40m so far gone from12 to 6,(very slowly)
Edit. 50m now and still at 5 in the Q, i phoned at 10.05 ,5 m after phone line opened and gone from 12 to 5, (and now have given up), that means they have answrred 7 calls in 50m.
How many have they got answering the phone? One ???
PS i have to speak to the ticket office to book a blue badge parking space.that cannot be done online [Post edited 15 Aug 11:05]
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What an absolute joke they are.
Its obviousl what is happening, there is a clamour to get tickets atm and the system isn't good enough to cope with it.
We can forgive them this time but they should be preparing for next week now. |  | | |
| CEO talks about tickets on 12:59 - Aug 15 with 1766 views | grabsplatter |
| CEO talks about tickets on 10:38 - Aug 15 by KeithHaynes |
Not saying you are mate, but this morning thousands of tickets remain unsold. The functionality of the main systems to buy tickets and earn credibility and bring the fans in is broken. Emails bouncing back, unanswered phone calls and a lack of club management to make this happen in 2025 is appalling.
That’s my point 😉 |
Agreed 100% on that, shambolic |  | | |
| CEO talks about tickets on 14:11 - Aug 15 with 1703 views | KeithHaynes |
| CEO talks about tickets on 10:48 - Aug 15 by swan65split |
Having had some experience with a ticketing supply, a glitch can cause all sorts of mayhem, even worse for an football club with an event possibly every 10-14 days, the system must be top notch and well run for all concerned. |
Oasis cleared a million tickets. No excuses the club has messed this up. | |
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| CEO talks about tickets on 14:11 - Aug 15 with 1698 views | KeithHaynes |
| CEO talks about tickets on 10:53 - Aug 15 by Fireboy2 |
What an absolute joke they are.
Its obviousl what is happening, there is a clamour to get tickets atm and the system isn't good enough to cope with it.
We can forgive them this time but they should be preparing for next week now. |
No it’s unforgivable. | |
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| CEO talks about tickets on 18:25 - Aug 15 with 1563 views | QJumpingJack |
The club don't seem to be acknowledging the ticket issue on the official site/social media.
Could the Swans Indy request a sit down interview with Tom Gorringe?
And maybe ask the questions that need to be asked...? | | | |
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| CEO talks about tickets on 19:02 - Aug 15 with 1515 views | Boundy |
I've ghost bought two tickets for someone who's linked with my account and managed to assign them over to him so has the issue been resolved ? | |
| "In a free society, the State is the servant of the people—not the master." |
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| CEO talks about tickets on 19:05 - Aug 15 with 1505 views | Witneyjack |
| CEO talks about tickets on 18:25 - Aug 15 by QJumpingJack |
The club don't seem to be acknowledging the ticket issue on the official site/social media.
Could the Swans Indy request a sit down interview with Tom Gorringe?
And maybe ask the questions that need to be asked...? |
TG has addressed it in his column in the Matchday programme. |  | | |
| CEO talks about tickets on 20:58 - Aug 15 with 1401 views | QJumpingJack |
Fair play. TG has indeed explained the issues on Thursday.
I posted my comment before the matchday magazine was published online. | | | |
| CEO talks about tickets on 08:17 - Aug 16 with 1250 views | TenbySwan |
| CEO talks about tickets on 20:58 - Aug 15 by QJumpingJack |
Fair play. TG has indeed explained the issues on Thursday.
I posted my comment before the matchday magazine was published online. |
I have read the comments in the programme and they do not correlate with my experience.
I am still unable to buy tickets online
Spent almost 3 hours waiting in a Q on the phone
Claim. Staff have worked round the clock, Really? Staff did not answer the phone after 5pm Thursday. I have even phoned now 8.05am and there is a message saying ticket office is now closed.
Claim. Same amount of staff. Really? How come only 7 calls answered in 50m?
Absolute spin and bull worthy of the worst politicians
I have left my number yesterday motning with the normal switchboard asking someone to ring me back. - still waiting.
Sorry Mr CEO , your statement does not add up. | | | |
| CEO talks about tickets on 08:25 - Aug 16 with 1221 views | Whiterockin |
| CEO talks about tickets on 08:17 - Aug 16 by TenbySwan |
I have read the comments in the programme and they do not correlate with my experience.
I am still unable to buy tickets online
Spent almost 3 hours waiting in a Q on the phone
Claim. Staff have worked round the clock, Really? Staff did not answer the phone after 5pm Thursday. I have even phoned now 8.05am and there is a message saying ticket office is now closed.
Claim. Same amount of staff. Really? How come only 7 calls answered in 50m?
Absolute spin and bull worthy of the worst politicians
I have left my number yesterday motning with the normal switchboard asking someone to ring me back. - still waiting.
Sorry Mr CEO , your statement does not add up. |
Gorringe is a BSer who is getting found and called out. |  | | |
| CEO talks about tickets on 11:14 - Aug 16 with 1059 views | ItchySphincter |
It’s definitely working. It’s clunky and like all swans web type stuff it it’s got too many counter-intuitive steps to do simple things. If you want to buy a ticket in the app on a phone don’t just simple sit there hitting the blocks on the map that display availability - you have to tap the additional button that says ‘chose from map’ (or something similar) even though you are looking at the map. It then becomes interactive and you have 25 minutes to complete the purchase. After that the tickets appear in email and the app. |  |
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| CEO talks about tickets on 12:27 - Aug 16 with 993 views | jack_lord |
The South Stand looks like it is going to be deserted. |  |
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| CEO talks about tickets on 22:01 - Aug 16 with 865 views | builthjack |
| CEO talks about tickets on 12:27 - Aug 16 by jack_lord |
The South Stand looks like it is going to be deserted. |
The top tier was quite full, but the lower layer was 70% empty. |  |
| Swansea Indepenent Poster Of The Year 2021. Dr P / Mart66 / Roathie / Parlay / E20/ Duffle was 2nd, but he is deluded and thinks in his little twisted brain that he won. Poor sod. We let him win this year, as he has cried for a whole year. His 14 usernames, bless his cotton socks.
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| CEO talks about tickets on 22:11 - Aug 16 with 839 views | KeithHaynes |
| CEO talks about tickets on 22:01 - Aug 16 by builthjack |
The top tier was quite full, but the lower layer was 70% empty. |
5k unsold according to Liam. | |
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| CEO talks about tickets on 22:14 - Aug 16 with 830 views | builthjack |
Proper advertising, easier to buy, outlets at places other than the Liberty, would put another 2/3000 on the gate. It’s pathetic from the club. | |
| Swansea Indepenent Poster Of The Year 2021. Dr P / Mart66 / Roathie / Parlay / E20/ Duffle was 2nd, but he is deluded and thinks in his little twisted brain that he won. Poor sod. We let him win this year, as he has cried for a whole year. His 14 usernames, bless his cotton socks.
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