| Swans TV your experiences 12:10 - Aug 18 with 1580 views | ModeratorC |
How is the service going for you, positive and not so positive ? As a fans website we would like to hear from you on your viewpoint. The club need to better understand the positive and not so positive areas they need to deal with. It will reach the club.
Any recommendations, additional content before and after the game or viewing experiences. This is open for all and is an opportunity to ensure your messages get across to the club.
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| Swans TV your experiences on 21:24 - Aug 18 with 282 views | swansjack84 |
| Swans TV your experiences on 20:44 - Aug 18 by union_jack |
I think Ao’C is excellent to be honest. The good thing is that he’s fair in his assessment not one eyed like so many others.
Wyndham? Totally agree. The new set up doesn’t allow for pundits though I don’t think. |
I don't want to be unfair to commentary, but I sent multiple tweets with #jacksathome and while he was reading them, I was also reading them in the order he was receiving them. You can hear him starting to read a tweet and then stop, realising it was a complaint. He did this multiple times. He even went as far to change what a tweet said by me saying, X from... Says well done lads.. Etc...
Be it him or the people in charge he needs to inform fans that technical issues occurring and they apologise. By hiding away from this angers fans even more. [Post edited 18 Aug 21:25]
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| Swans TV your experiences on 22:04 - Aug 18 with 227 views | KeithHaynes |
Well here’s my experience, I do pay for Swans TV and share it with a subscriber mate who I’ve known for years. I also have Sky so it works out well.
Swans TV is frustrating, it does buffer and it does freeze most games I watch. I have also contacted the club as has my mate. Thing is if they are refunding money and not dealing with it they are losing money. Compared to other Championship clubs there needs to be a pre match and post match. Run adverts on the screen if needs be. The fans need service, tickets, communication and things like this.
I’ve seen nothing on the club website mentioning issues. This is another problem (Point it out if that’s incorrect) |  |
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| Swans TV your experiences on 22:23 - Aug 18 with 195 views | swansjack84 |
If they are not listening to you Keith then I have little faith in the future with them. Honest that's mad.
They started to remove ads at start of last season. As it was all local based for years. Swansea University, Trunds doing hotel advert to Vodka.
I understand the mindset they may think, ok so if we cannot offer any matches to fans in the UK even in mid week then let's stop.
But why not start doing international adverts? Push your own store, and all of that. I myself work on marketing and it amazes me how such a club as Swansea don't get the basics right.
I don't want to isolate people in marketing but if they spent less time fussing with match day graphics and changing them all the time due to feedback and doing posts, and spend more time speaking and communicating with thier streaming provider and actuallly put a tweet out saying there is issues. Then maybe fans won't be so angry.
I think the club feels that if they acknowledge the issue it makes them look bad. But by ignoring it, it lmakes them look worse.
Believe me I have worked with many bosses who like to hide from issues it always catches up with you. They really need to face this head on. | | | |
| Swans TV your experiences on 22:33 - Aug 18 with 178 views | guthrieintherain |
| Swans TV your experiences on 13:22 - Aug 18 by Whiterockin |
Did you pay directly for SwansTV or was it a stream? |
I thought that Swans TV was only available to supporters living abroad not in the Uk.
Or is is it certain games that are available depending on kick off time and whether its on sky.
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| Swans TV your experiences on 22:36 - Aug 18 with 163 views | swansjack84 |
| Swans TV your experiences on 22:33 - Aug 18 by guthrieintherain |
I thought that Swans TV was only available to supporters living abroad not in the Uk.
Or is is it certain games that are available depending on kick off time and whether its on sky.
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It's available to all international fans and or black market depending when they air it. | | | |
| Swans TV your experiences on 06:23 - Aug 19 with 82 views | Whiterockin |
| Swans TV your experiences on 22:33 - Aug 18 by guthrieintherain |
I thought that Swans TV was only available to supporters living abroad not in the Uk.
Or is is it certain games that are available depending on kick off time and whether its on sky.
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If you use a VPN you can be living abroad. |  | | |
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